At HomeCozy, we are committed to protecting your personal information and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Billing and shipping address

b. Payment Information

We do not store or process your card/UPI details directly. All payments are handled securely by trusted third-party payment gateways.

c. Browsing Information

  • IP address
  • Device type
  • Pages visited
  • Cookies and tracking data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order updates and confirmations
  • Respond to customer service queries
  • Improve our website and product offerings
  • Send promotional offers (only if you opt-in)
  • Prevent fraud and secure transactions

3. Sharing of Information

We do not sell or rent your personal information.

We may share limited information only with:

  • Delivery companies (for shipping your order)
  • Payment processors (to complete transactions)
  • Service providers (for website analytics, technical support)

All partners follow strict privacy and security standards.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Show personalized content
  • Analyze website usage
    You may disable cookies through your browser settings, but some features may not work properly.

5. Data Protection & Security

We implement strong security measures to protect your data from unauthorized access or misuse.
Although no system is 100% secure, we follow industry-standard protection practices.

6. Your Rights

You have the right to:

  • Access your stored data
  • Request corrections or updates
  • Request deletion of your data (where legally allowed)
  • Opt out of marketing emails at any time

To exercise these rights, contact us at homecozy.care@gmail.com.

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their content or privacy practices. Please review their policies before sharing any information.

8. Updates to This Policy

HomeCozy may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated revision date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us at:

📧 Email: homecozy.care@gmail.com
📞 Phone: +91 9036143233
📍 Address:
Kr Puram, Kurudusonnehalli Main Rd
Bengaluru, Karnataka – 560067